At Cocoon, we believe that no two people are exactly alike and that no two individuals need precisely the same support.

Through our nominated service partner, Melbourne Carers Network, NDIS Participants in Cocoon accommodation can access Supported Independent Living (SIL) services, including Community Nursing.  Support teams provided by Melbourne Carers network are experienced in providing support for Participants with significant functional impairment, complex behaviours, or very high support needs.

Bilingual and multicultural support staff offer choice, decision making, independent living, safety, and dignity for all our Participants.

Cocoon supports people to build skills and capacity so that they can meaningfully participate in their community, including through access to employment.

Our services include:

  • Household tasks
  • Accommodation / tenancy assistance
  • Specialist Disability accommodation
  • Community Nursing care for high needs
  • Development of daily living and life skills
  • Assistance with travel/transport arrangements
  • Daily personal activities (assist personal activities)
  • Assistance with daily life tasks in a group or shared living arrangement

For further information please contact us or email

Cocoon Group Services’s quality care services comply with the Six National Standards for Disability Services. These are a set of standards that ensure that disability services provide the highest quality services:

1. Rights

Each person receives a service that promotes and respects their legal and human rights and enables them to exercise choice like everyone else in the community.

2. Participation and inclusion

Each person is encouraged and supported to contribute to social and civic life in their communities in the way they choose.

3. Individual outcomes

Each person is supported to exercise choice and control over the design and delivery of their supports and services.

4. Feedback and complaints

When a person wants to make a complaint, their views are respected, they are informed as the complaint is dealt with, and they have the opportunity to be involved in the resolution process.

5. Service management

Service providers are well managed and have strong and effective governance to deliver positive outcomes for the people they support.

6. Service access

Each person is assisted to access the supports and services they need to live the life they choose.

For more information about our services, please contact us on 1800 262 666 or email us at